Reference

Legal terms for your account

Open your account and we show the legal rules that apply to your region, including data use, contact paths and any access checks before the lobby opens.

Local lawData useAccess checksContact paths

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How local law shapes access

4c2 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

We set this page so you can see how your account is handled before you move further. Access, use of personal data and record keeping can change by state or by the law that applies to your location, and we follow the stricter rule when there

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is a conflict. If a section of the site is not available where you are, we do not present it as open to you. The same applies to payment flows that may show UPI, Paytm or PhonePe; they appear only when the account can use them
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and local checks allow it. If you send us a correction request, we may ask you to confirm your identity first so we can protect your records. We also keep an audit trail of important account changes, which helps us answer future requests clearly.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REQUEST CHANNELS

Where to send legal requests

For a correction, a copy of stored data or a question about account access, use the contact path inside your account first. That keeps the thread tied to the right profile. You can also write to our email desk or use chat during posted hours, and we will reply in the same thread after identity checks, if needed.

Team online

Account inbox

Send requests from the message area inside your account. We can link the case to your profile quickly, keep the thread in one place and avoid sharing details with the wrong person.

Email desk

Use email for data copies, correction requests or a written record of a legal query. We read each message in order, ask for proof only when needed and keep the reply attached to the same case.

Chat line

Open chat when your request needs a fast answer about access, device security or record changes. The agent may ask for matching contact details or a recent action before making any update.

RECORDS AND ACCESS

How we handle your records

We store only the details needed to run your account, answer legal requests and keep an audit trail for changes.

Data handling

We collect only the details required to run the account, verify requests and keep lawful records. When you ask about stored data, we check the request against the profile before sending a response.

Cookies

Cookies store login state, language choice and session safety flags. You can clear them in your browser, but some pages may ask you to sign in again after that.

Account security

We use password checks and session verification so another person cannot change your records without permission. If a login looks unusual, we may ask for a fresh confirmation before any account action.

Record retention

We keep important logs for as long as needed to answer disputes, meet legal duties and complete account checks. After that period, we remove or anonymise records according to our retention process.

Change requests

If your email, phone number or address changes, send the update through the account path and include matching proof. We only edit records after we can match the request to your profile.

Contact rights

You can ask who to contact, what we store and how to correct it. If local law gives you a right that applies here, we will follow it after checking the request carefully.

Questions about legal access

If you want to know what applies to your account, start here. These answers cover access, stored data, correction requests and who to contact when you need a record changed. When a local law gives you a specific right, we apply it after confirming the request is genuine and linked to your account. We keep the process in writing so you can track each step.

Yes. You can ask for a copy of the data tied to your account, and we will explain the main categories we store, why we keep them and where correction is possible.

Send the update through the account inbox or email desk with matching proof. We verify the request first, then change the record and confirm the result in the same thread.

If local law does not permit access where you are, we do not present the account flow as available. We keep the rule clear in the page and avoid opening features that do not apply.

You can ask us to check whether retention still applies to a record. If the law allows removal or anonymising, we follow that path after verifying your identity and the request details.

Use the account inbox first, then email or chat if you need a written trail or a quick answer. We route the request to the right team and keep the thread together.

Cookies store session state, language preference and safety flags. They do not change the legal terms, but they help us recognise your device and keep the sign-in process consistent.

No. Before we alter personal details or send stored data, we confirm the request with matching account signals. That step protects you from unauthorised changes and keeps the record accurate.

Legal terms for your account

Where to send legal requests

Account inbox

Email desk

Chat line

How we handle your records

Data handling

Cookies

Account security

Record retention

Change requests

Contact rights

Questions about legal access

01 Can I ask what data you keep?

02 How do I correct my contact details?

03 What if access is not open in my region?

04 Can I ask for a removal check?

05 Who should I contact for a legal request?

06 How do cookies affect my account?

07 Will you change records without checking identity?

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